bdbiji Privacy Policy

Information We Collect

When you register and use your bdbiji account, we collect personal data across several categories. The specific data we hold about you depends on how you interact with the platform — whether you are simply browsing, actively placing bets, depositing funds, or contacting our support team. Below is a clear breakdown of what we collect and why.

Registration & Identity Data

When you create a bdbiji account, we collect the personal information you provide during the registration process. This includes your full legal name, date of birth, residential address, mobile phone number, and email address. This data is used to verify your identity, to fulfil our Know Your Customer (KYC) obligations, and to maintain a secure, single-account environment for each individual player.

Payment & Transaction Data

To process deposits and withdrawals, bdbiji collects details about the payment methods you use. For mobile wallet transactions (bKash, Nagad, Rocket, Upay), this includes the mobile number registered to your wallet. For bank transfers, this includes your account name, bank name, and branch information. For card payments (Visa, Mastercard), card details are processed exclusively through PCI-DSS compliant payment infrastructure — bdbiji does not store full card numbers on its own servers. We retain a record of all deposit and withdrawal transactions, including amounts in Bangladeshi Taka (৳ BDT), dates, and method used.

Device & Technical Data

When you access bdbiji through a web browser or mobile device, our servers automatically collect certain technical data. This includes your IP address, device type, operating system, browser type and version, screen resolution, referring URL, and session timestamps. This data is used for security monitoring, fraud detection, and to ensure the platform functions correctly across different devices and connection types common in Bangladesh.

Behavioural & Usage Data

As you use the bdbiji platform, we collect data about your activity — including which games or betting markets you view or interact with, your wagering history, bet amounts, win/loss outcomes, bonus redemption activity, and session duration. This data is used to improve our product offering, personalise your experience, and to support our responsible gaming monitoring obligations.

Communications Data

If you contact bdbiji support via email, live chat, or any other channel, we retain a record of that communication, including the content of messages and any attachments you send. This data is used to resolve your query, to train our support team, and to maintain a record of the support history associated with your account.

KYC Document Data

When you complete our identity verification process, you will be asked to submit copies of government-issued identification documents. These may include a Bangladesh National Identity Card (NID), passport, utility bill, or bank statement. These documents are stored securely and used exclusively for identity verification and compliance purposes. They are not shared with any third party other than our authorised KYC verification service provider.

How We Use Your Data

bdbiji uses the personal data we collect for clearly defined, lawful purposes. We do not use your data in ways that would be incompatible with the purpose for which it was originally collected. Below is a full account of how your information is used across our platform operations.

Account Management

Your identity and contact data is used to create and maintain your bdbiji player account, to authenticate your login sessions, to enforce the one-account-per-player policy, and to communicate account-related information such as transaction confirmations, bonus notifications, security alerts, and support responses.

Payment Processing

Transaction data is used to process your deposits and withdrawals accurately and in a timely manner. It is also used to verify that payment methods are registered in your name and to detect any suspicious or potentially fraudulent transaction patterns that could indicate unauthorised account access or financial crime.

Identity Verification & Compliance

We use identity and KYC document data to verify that you meet our eligibility requirements — specifically that you are aged 18 or above and that you are the legitimate account holder. This verification is also necessary for bdbiji to maintain compliance with anti-money laundering (AML) and know-your-customer (KYC) standards appropriate for an offshore online gaming operation serving the Bangladesh market.

Security & Fraud Prevention

Technical data — including IP addresses, device fingerprints, and login timestamps — is used by our security systems to detect and prevent unauthorised account access, bonus abuse, multi-accounting, match-fixing, and other forms of fraud or collusion. Where suspicious activity is detected, we may temporarily restrict your account pending investigation.

Responsible Gaming Monitoring

Usage and behavioural data is used by the bdbiji responsible gaming team to identify patterns that may indicate problematic gambling behaviour. If our monitoring systems flag a concern on your account, our support team may reach out proactively to offer responsible gaming resources, to remind you of available self-limitation tools, or to apply protections that you have previously requested through our responsible gaming settings.

Platform Improvement

Aggregated and anonymised usage data is analysed to understand how players interact with different parts of the bdbiji platform — which games are most popular, which pages generate the most support queries, and where technical performance issues arise. This analysis informs our product roadmap and helps us deliver a better experience for all Bangladeshi players.

Promotional Communications

If you have opted in to marketing communications, we may use your contact data to send you information about bdbiji promotions, seasonal bonus offers (such as Eid or Pohela Boishakh campaigns), and cricket tournament-related betting opportunities. You may opt out of promotional communications at any time by contacting support at [email protected]. Opting out of marketing will not affect the delivery of transactional communications related to your account.

Data Sharing & Third Parties

bdbiji does not sell or rent your personal data to any third party. However, to deliver our services effectively and maintain secure, compliant operations, we share certain data with a limited set of trusted service providers and partners. All third parties with whom we share data are bound by strict data processing agreements and are permitted to use your data only for the specific purpose for which it was shared.

KYC & Identity Verification Providers

To complete your identity verification, bdbiji works with specialist KYC service providers who process the documents you submit — such as your Bangladesh National Identity Card or passport — against identity verification databases. These providers are contractually prohibited from using your data for any purpose other than verifying your identity for bdbiji.

Payment Processing Partners

To process deposits and withdrawals via bKash, Nagad, Rocket, Upay, bank transfer, Visa, and Mastercard, bdbiji shares the minimum necessary payment data with the relevant payment processing partners. Card data is handled exclusively by PCI-DSS certified processors. Mobile wallet transactions are processed in compliance with the relevant Bangladesh mobile financial service provider's terms.

Game Software Providers

The games available on bdbiji are provided by third-party game studios including Pragmatic Play, Evolution Gaming, Ezugi, NetEnt, Microgaming, Spribe, and others. When you play a game, the relevant game provider's software may receive limited technical data — such as your session token and stake amounts — to operate the game correctly. Game providers do not receive your full personal profile or payment details.

Security & Fraud Prevention Services

bdbiji uses third-party security and fraud detection tools that process technical data such as IP addresses and device identifiers to identify suspicious patterns and protect the platform from abuse. These tools operate under strict data minimisation principles and do not have access to your full account profile.

Legal & Regulatory Disclosure

bdbiji may be required to disclose your personal data to law enforcement agencies, regulatory bodies, or other competent authorities in response to a lawful request, court order, or legal obligation. In such cases, we will disclose only the specific data required and will notify you of the disclosure to the extent permitted by law.

Cookies & Tracking Technologies

bdbiji uses cookies and similar browser-based technologies to support the operation of our platform and to improve your experience as a Bangladeshi online casino player. This section explains what cookies we use, why we use them, and how you can manage your cookie preferences.

What Are Cookies?

A cookie is a small text file placed on your device by a website when you visit it. Cookies allow the website to remember information about your visit — such as your login session, language preferences, and browsing activity on the site. Cookies do not contain executable code and cannot harm your device.

Types of Cookies We Use

What We Do Not Use

bdbiji does not use third-party advertising cookies, cross-site tracking pixels, social media tracking scripts, or any technology designed to follow your browsing behaviour across websites outside of bdbiji.net. Our analytics cookies track aggregate behaviour on the bdbiji platform only and do not identify you as an individual in any analytics reporting.

Managing Your Cookies

Most modern web browsers allow you to manage, block, or delete cookies through your browser settings. Please note that disabling strictly necessary cookies will prevent you from logging into your bdbiji account and using core platform features. Disabling functional or analytics cookies will not affect your ability to use the platform but may reduce the quality of your personalised experience. For guidance on managing cookies in your specific browser, refer to your browser's help documentation.

Data Security & Storage

bdbiji takes the security of your personal data seriously. We implement a range of technical and organisational measures designed to protect your information from unauthorised access, loss, alteration, or disclosure. While no online platform can guarantee absolute security, our infrastructure is designed to meet the highest practical standards for an online gaming operation of our scale.

Technical Security Measures

• 256-bit SSL/TLS Encryption — All data transmitted between your device and bdbiji servers is encrypted using industry-standard SSL/TLS protocols. This applies to login sessions, payment transactions, and all other communications with the platform.
• Encrypted Data Storage — Sensitive data stored in our databases — including KYC documents, payment details, and authentication credentials — is encrypted at rest using AES-256 encryption.
• Access Controls — Access to personal data within bdbiji's internal systems is restricted on a strict need-to-know basis. Only authorised team members whose specific role requires access to your data are able to view it, and all such access is logged and auditable.
• Two-Factor Authentication — Where available on your bdbiji account, we strongly encourage you to enable two-factor authentication (2FA) to protect your account against unauthorised login attempts.
• Intrusion Detection — Our security infrastructure includes automated intrusion detection systems that monitor for unusual access patterns, brute-force login attempts, and other indicators of a potential security incident.

Where Your Data Is Stored

bdbiji operates as an offshore platform. Your personal data may be stored on servers located outside of Bangladesh. Regardless of storage location, bdbiji applies consistent security standards and data protection practices to all data we hold, and ensures that any third-party data processors we use maintain equivalent security standards contractually.

Security Incident Response

In the event of a data security incident that affects your personal data, bdbiji will take immediate steps to contain the incident, assess its scope, and notify affected account holders as soon as reasonably practicable. We will communicate clearly about what data was affected, what steps we are taking, and what actions you may need to take to protect yourself, such as changing your password or monitoring your payment accounts.

Your Privacy Rights

As a bdbiji account holder, you have specific rights in relation to the personal data we hold about you. bdbiji is committed to honouring these rights in a timely, transparent, and respectful manner. To exercise any of the rights described below, please contact our support team at [email protected] with the subject line "Data Rights Request". We will respond to all legitimate requests within 30 days.

Right of Access

You have the right to request a copy of the personal data that bdbiji holds about you. Upon receipt of a verified access request, we will provide you with a summary of your data including the categories we hold, the purposes for which it is used, and where it was sourced. We may ask you to verify your identity before processing an access request.

Right to Rectification

If any of the personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected. For straightforward corrections such as an incorrect email address or phone number, you may be able to update this information directly within your bdbiji account settings. For corrections to identity data held as part of your KYC record, please contact support directly.

Right to Erasure

You may request that bdbiji delete your personal data. We will honour erasure requests where the data is no longer necessary for the purpose for which it was collected and where we are not subject to a legal obligation to retain it. Please note that certain data — particularly transaction records and KYC documentation — must be retained for defined periods to meet legal and compliance requirements. In such cases, we will inform you of the specific retention obligation that prevents immediate erasure.

Right to Restrict Processing

In certain circumstances — for example, where you contest the accuracy of your data or have objected to its processing — you may request that bdbiji temporarily restrict the processing of your personal data while the matter is reviewed.

Right to Object to Marketing

If you have previously consented to receiving promotional communications from bdbiji, you have the right to withdraw that consent and opt out of marketing at any time. Contact [email protected] with the subject line "Marketing Opt-Out" and we will remove you from all marketing communications within 5 business days. Opting out of marketing will not affect your account functionality or transactional communications.

Right to Lodge a Complaint

If you believe that bdbiji has handled your personal data in a manner that is inconsistent with this Privacy Policy or applicable data protection principles, you have the right to lodge a complaint with our data protection contact at [email protected]. We take all privacy complaints seriously and will investigate and respond within 30 days.

Data Retention Policy

bdbiji retains your personal data only for as long as it is necessary to fulfil the purpose for which it was collected, or for as long as we are legally required to hold it. The following retention schedule outlines how long we keep different categories of data.

Upon expiry of the applicable retention period, personal data is either securely deleted from bdbiji systems or irreversibly anonymised so that it can no longer be linked to any individual. Anonymised or aggregated data that cannot identify any individual may be retained indefinitely for statistical and analytical purposes.

Updates to This Policy

bdbiji reserves the right to update, amend, or replace this Privacy Policy at any time. Changes may be made in response to evolving legal requirements, changes in our data processing activities, improvements to our security infrastructure, or updates to our product and service offering for the Bangladesh market.

When we make material changes to this Privacy Policy, we will publish the updated version on this page with a revised effective date shown at the top of the document. For significant changes that materially affect how we use your personal data, we may also notify you directly by email or through an in-platform notification to ensure you are aware of the update before it takes effect.

Your continued use of the bdbiji platform following the publication of a revised Privacy Policy constitutes your acceptance of the updated terms. If you do not agree with any changes to this policy, you should cease using the bdbiji platform and may contact [email protected] to request account closure and data handling in accordance with your rights described in Section 6 above.

If you have any questions about this Privacy Policy — including how your data is collected, stored, used, or shared — please do not hesitate to reach out to our support team. We are committed to being transparent about our data practices and to responding promptly to any privacy-related enquiry from bdbiji players in Bangladesh.